We clearly explain here what personal information we collect, why we collect it, how we store it, and how we keep it secure.
Last Updated: January 1, 2026
This Privacy Policy applies to all services on the 1xcasino platform — including the website, mobile app, and any other digital channels. By using our platform, you consent to the processing of your data in the manner described in this policy.
This policy uses certain key terms you should be aware of. "Personal data" refers to any information that can directly or indirectly identify you — such as your name, phone number, email address, or transaction history.
We believe transparency is the foundation of trust. That's why this policy is written in plain language rather than complex legal jargon — so any user can easily understand it.
1xcasino collects information in several ways. Details are outlined below:
| Data Type | Reason for Collection | Retention Period | Status |
|---|---|---|---|
| Name & Contact Details | Account Management | 5 years after account closure | Reserved |
| Copy of ID Document | KYC Verification | As required by legal obligations | Reserved |
| Transaction History | Payments & Audit | 7 years | Reserved |
| Betting History | Dispute Resolution | 3 years | Reserved |
| Cookie Data | Experience Enhancement | At the end of the session | Deleted |
| Support Conversations | Service Improvement | 2 Years | Regulated |
Your data is used solely for the specific purposes listed below — never for anything else.
1xcasino never sells your personal data. However, in limited cases, information may be shared with trusted third parties for specific purposes:
1xcasino uses cookies on its website. Cookies are small data files stored in your browser that help improve your browsing experience.
Types of cookies we use:
You can manage cookies through your browser settings. Please note that disabling essential cookies may affect the platform's functionality.
We retain your data only for as long as necessary — never longer than needed. Retention periods depend on the type of data and applicable legal requirements.
As a 1xcasino user, you have the following rights:
You can request a copy of the data we hold about you.
You can request corrections to any inaccurate or outdated information.
In certain circumstances, you may request that your data be deleted.
You can request that your data not be used for specific purposes.
You can obtain your data in a readily readable format.
You can opt out of promotional emails or SMS at any time.
To exercise any of these rights support@1xcasino.ws Email us at the address provided or reach us via live chat. We will respond within 30 business days.
1xcasino uses industry-leading technology to keep your data safe:
Please keep in mind that no online platform can guarantee 100% security. Do your part by staying vigilant — never share your password or click on suspicious links.
1xcasino strictly does not serve anyone under the age of 18. We actively take measures to prevent minors from accessing the platform.
If we discover that data from a minor has been collected inadvertently, it will be deleted promptly and the account will be closed.
As our services evolve, this privacy policy may be updated from time to time. For significant changes, we will notify you in advance via email or an on-platform notification.
You can check the "Last Updated" date at the end of this policy to see when it was last revised. Continued use of the platform after a new policy takes effect constitutes your acceptance of the updated terms.
For any privacy-related questions or complaints:
We have you covered — both technically and in policy
Every data exchange between your device and our servers is encrypted — no one can intercept it in transit.
Your full bKash or Nagad number is not stored on our servers. Only the transaction reference is kept.
Our systems are audited annually by independent cybersecurity experts.
Access to your data is restricted to authorized personnel only. All access is logged and audited.
Our strict policy — under no circumstances will your data be sold to advertisers or any other company.
If you request deletion, all data beyond legal retention requirements will be permanently deleted within 30 days.
Your personal information is stored with the highest level of security at 1xcasino. Register today on a platform you can trust.